Custom Projects

Legal work is specialized. Clients are different. Practices are different. Technology environments are different. That means some of the most valuable AI opportunities require a bespoke approach. Crestpoint builds custom engagements around the problem rather than forcing the problem into a predefined service.

The Engagement

Bespoke by Design

A custom project may combine elements of:

  • Strategy
  • Workflow design
  • AI
  • Automation
  • Knowledge management
  • Vendor evaluation
  • Implementation
  • Adoption
  • Governance
  • Measurement

The mix depends on what the organization is trying to accomplish.

How It Works

We Begin With the Problem

We don't start with a software demo. We start with how your lawyers work.

A custom engagement should begin with the business problem and the people experiencing it.

From there, Crestpoint can help determine what combination of process, knowledge, technology, and change is appropriate.

Bespoke Does Not Have to Mean Large

A custom solution might be an enterprise initiative.

It might also be one frustrating workflow within a 40-lawyer firm.

What matters is whether solving it creates enough value to justify the effort.

What We Address

Potential Custom Projects

Practice-Specific Solutions

Address unique workflows within a particular area of law.

Client-Facing Solutions

Improve recurring legal service delivery or create new ways for clients to interact with legal information and services.

Custom AI Workflows

Create focused workflows around recurring legal tasks.

AI Assistants

Explore tailored AI experiences built around specific knowledge or processes.

Knowledge Solutions

Improve how valuable internal information is structured, found, and reused.

Specialized Technology Evaluations

Assess technology for unusual or highly specific requirements.

Workflow Redesign

Reimagine work that has accumulated unnecessary complexity over time.

Proofs of Concept

Explore whether a new capability is viable before building a larger program.

Have a Problem That Does Not Fit Neatly Into a Service Category?

That is fine. Tell us what is happening and what you wish worked better.